Q: My X-Box of almost 2 years, has finally gotten the Red Ring Of Death (RROD) yesterday! Bad time too, I wanted to play the Double Weekend Experience matches! Damn! I bought it at Best Buy on Thanksgiving 2006 with a 2 year warrenty. I know Microsoft (MS) also covers the RROD but I do not want to take a lot of time contacting MS, wait for them for to send a shipping box, & then wait a long time for them to either fix it or replace it! Does Best Buy cover the RROD or is that Microsoft's problem? Has anyone here gotten their RROD X-Box 360 replaced from Best Buy?
A: No Best Buy does not cover the rings of death. You have to call microsoft and they will either send you a prepaid box or have you send it in yourself but either way you're still covered under a warranty because Microsoft extended everyone's warranty to 3 years for the RROD. I sent mine in last month and it only took about 2 weeks to get it back so go ahead and call and see what they can do.
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